Last updated: July 22, 2026
This Refund and Cancellation Policy applies to purchases made on datacheckup.ai and processed by Paddle, our authorized reseller and merchant of record.
DataCheckup may offer subscriptions, trials, one-time purchases, credits, add-ons, and other digital products. The applicable price, billing period, renewal terms, and product details are displayed before purchase.
Subscriptions automatically renew unless canceled before the next billing date.
You may cancel your subscription at any time through the Paddle Buyer Portal or the subscription management link in your purchase confirmation email.
Cancellation takes effect at the end of the current billing period. You will retain access until that date and will not be charged for another billing period.
You may submit a refund request within 14 calendar days of the relevant transaction date.
All refund requests for purchases processed by Paddle are handled under the Paddle Refund Policy. Paddle reviews requests on a case-by-case basis and may approve a full or partial refund or decline the request. Submitting a request within 14 days does not guarantee approval.
DataCheckup does not apply separate usage limits, shorter refund periods, or product-specific refund exclusions to purchases processed by Paddle.
This policy does not limit any mandatory consumer rights available under applicable law.
You can request a refund by:
If approved, the refund will be returned to the original payment method where possible within 14 calendar days of approval.
If you experience a technical problem, contact datacheckup@ikastudios.net. We will try to resolve the issue promptly. You may still submit a refund request within the 14-day period described above.
Please contact Paddle or our support team before initiating a chargeback. Starting a chargeback may result in temporary suspension of access while the payment dispute is reviewed. This does not affect your rights under applicable consumer protection or card scheme rules.
We may update this policy when necessary. The version in effect on the transaction date will apply to that purchase.
For questions, contact datacheckup@ikastudios.net.